Five Tips for Better Practices

The nail care industry is thriving despite the recession. Why? Because it is a great value. In the average metropolitan area, a manicure costs about $10 and a pedicure about $20. I can buy groceries for two days for that kind of money. And what do I get? Well-groomed nails, soft hands, softer feet, and an hour or two of relaxation. Now that’s a bargain! In addition to being an incredible value, another reason the nail care industry is doing well is because nail care professionals offer great customer service. Most of us have had bad experiences with customer service in other industries. After all, we live in an age where customer service seems to be a lost art and many businesses seem to go out of their way to make the customer feel unappreciated and unwelcome. But the nail care industry takes great pride in providing good customer service because we know it is essential to our success as small business owners. Here are my top five tips for better practices:

1) Be friendly – smile and greet each client by name as soon as they walk into your salon

2) Be courteous – thank each client for their business

3) Be considerate – use

5 Tips for Better Practices

In my last blog, I shared with you my experience of moving to a new city. After the move I realized that I had not done enough research on my new location and did not know much about the local businesses in my area.

This has taught me that it’s important to do your research before you make any changes in your life or business. It is especially important to familiarize yourself with the businesses around you so that you can find out how they are doing and what you can do to improve your own practices.

Here are 5 tips for improving your practices:

1.Know Your Competition

Knowing who your competition is and how they operate is a great way to establish yourself in the local community. You can find out what services they offer and how much they charge for those services. This will allow you to price yourself competitively and also help you determine what services you need to provide in order to be competitive with them.

2.Visit Local Businesses

Visiting local businesses will give you a better idea of what people are looking for in a service provider and this will help you identify areas where you need improvement. When visiting businesses try to speak with their employees, customers and other people who regularly frequent the establishment. Take notes

We are aware of how important it is to provide good customer service to our clients, and we are proud of the work that we do. We have been in business for over five years and have managed to maintain a high level of customer service. Our clients trust us because they know that we care about them, and they know that they can rely on us to make sure their nails look great.

We are proud of what we do and want to share our knowledge with others. Here are some tips for better practices:

1. Always use a clean brush when applying nail polish. It is important to keep the brush clean so that you can apply nail polish without getting any unwanted clumps or smudges. It is also important to use a clean brush for each application so that you do not spread germs between applications.

2. Always use a high-quality nail polish remover when removing nail polish from your nails. This will ensure that your nails stay healthy and strong, which will help you avoid chipping or breaking your nails while removing them from your fingernails.

There’s more to customer service than just being friendly. The better the customer feels they have been looked after, the more likely they are to return again and again. Having a good understanding of what makes your customers tick is key to providing a good service: that means knowing how to communicate with them, how to treat them and what will make them happy.

You can get ahead of your competition by going above and beyond for your customers. Here are some tips for better customer service:

1) Be knowledgeable about your product

2) Go out of your way when possible

3) Be friendly but professional

4) Listen actively to the customer and be attentive

5) Always follow up on a complaint

It’s not a big deal, really. It’s just a little thing. In fact, it’s something that you’ve probably never even noticed. Yet I have to ask… why is it like this?

I’m talking about nail polish. What I’m really talking about is the colour of nail polish. But to understand this, you need some background information. Let me set the scene for you:

You’re walking down the street and see a beauty salon offering manicures for $20 or pedicures for $35. You think to yourself, “Well, I don’t really need both…” so you head in and ask how much it would be to get your nails done – manicure and pedicure, together. The beautician tells you the total cost will be $50.

So now that we’ve got that out of the way, let me introduce my question: Why is it that when a man goes into a salon for a manicure/pedicure combo, he can choose from all of the colours in the rainbow (and beyond!) but when a woman goes in for the same service she is limited to either pink or blue?

At the salon where I work, we decided to do an experiment. Many of our nail technicians are interested in offering gel manicures to their clients, but the gel products are very expensive. The goal was to find a cheaper alternative product and determine if it could stand up to the quality of the brand name products. We chose three brands: Gelish, GelLabPro, and LeChat Perfect Match.

First, we obtained little bottles of each color and applied one coat to all of our testers. Testers were instructed not to use any base or top coat with these samples. After application, nails were cured under LED lamps for 60 seconds. We then scored each sample based on its consistency, coverage and dry time (immediately after curing).

1. Be prepared

2. Be thorough and professional

3. Be sociable

4. Be knowledgeable

5. Be helpful